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Disney College Programs and Internships: Tips and Tricks

Your guide to Butler and Disney College Programs and Internships!

Application: Do's and Don'ts

  • Do: Add any experience you feel is relevant. This includes any volunteer work, babysitting, internships, and foreign languages you study. Disney values experience with languages, children, and customer service.
  • Don’t: Lie about experiences you do not have on your application. It will burn you later.
  • Do: Only put interest in roles you actually want. You could potentially be placed in any role you ranked interest in, whether you ranked it as high, medium, or low. If you rank the job “no interest,” you will not be considered for that role. Even though looking flexible and open to whatever the Mouse needs may seem beneficial, you  won’t be putting your best work out if you are in a role you don’t enjoy.
  • Don’t: Constantly refresh your email awaiting an update. Instead, subscribe for text notifications that will update you on your status. Everyone’s process is different and people will move to different steps at different times. It is important to not compare your journey to someone else’s and remember consideration does not end until the end of the application period.
  • Do: Use CaPS. They can ensure your resume is up to par.

Web Based Interview (WBI): Do's and Don'ts

  • Do: Answer honestly. If you are picking answers that you think are “right,” you will not be accurately cast or cast at all. It is important to be truthful. If you are meant to work at Disney, you should pass with your honest answers
  • Don’t: Pick neutral or no opinion. Disney looks for people who are strong in their beliefs and values. If you pick neutral for every question, you may come across as a weak candidate.
  • Do: Give yourself enough time and the proper space to take the interview. Each question is timed, so it is important you are not distracted when you take this assessment. It cannot be paused and you cannot restart. It is important to ensure you can take the entire assessment and do it well.
  • Don’t: Over think your answers. These questions are about your behavior. You know what you would or would not do. Over thinking will waste time and cause you to question your judgment.

Phone Interview: Do's and Don'ts

  • Do: Be prepared. There are lots of tips, tricks, and sample questions that alumni have posted. Additionally, it helps if you have your application pulled up so you can remember the roles that you wanted, why you wanted them, and have points you have prepared for experiential questions.
  • Don’t: Over prepare. If you sound tense and scripted, you may come off ingenuine. This is your time to express your excitement and passion. Trust yourself and take this time to showcase you.
  • Do: Know how to describe your tattoos or piercings. During the interview, you will be asked if you have any piercings or tattoos. It is essential to relay this information accurately. Failure to disclose a piercing or tattoo could result in termination. Additionally, ensure you are familiar with the Disney Look and are willing to comply with it.
  • Don’t: Be afraid to utilize CaPS practice interview services. They will help you come up with responses to scenario based questions and determine good ways to answer questions you are unsure about.

Tips and Tricks from Pandaide

WBI Advice from Pandaide

Phone Interview Tips from Pandaide


Email Butler University Libraries
Irwin Library: 317-940-9227
Science Library: 317-940-9937

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